Brasscom works actively with governments, universities, training centers, institutions and companies to influence, create, manage and take part in technical and language training programs in line with company needs.

A study amongst Brasscom members appraised the demand for IT-BPO professionals in relation to geographical location, technical, and language needs. Based on these results, a package of local, regional and federal programs is being offered, including the Sector Qualification Plan – Information Technology (Planseq – IT), Forsoft and Pós Técnico, designed to train programmers and developers, and Englisoft, training people in English.

Brasscom takes part in several institutional forums designed to raise awareness at various governmental levels of the need to adapt school curricula and to awaken an interest in the IT-BPO area. This aligns training and education more closely with the market. In addition, funding is sought to fill the existing gaps in this area.